Shipping policy

Shipping & Delivery

Standard consumer orders: Free standard US shipping on merchandise subtotals of $49 or more after discounts; $7.99 standard US shipping on merchandise subtotals from $15 to below $49 after discounts; $9.99 standard US shipping on merchandise subtotals below $15 after discounts.

Dispatch: Eligible in-stock orders placed by 2:00 PM Eastern on a business day ship the same business day. Dispatch is when the order leaves our facility; it is not a delivery-time guarantee.

Carrier transit: Standard ground delivery is normally 2–7 business days after dispatch for the 50 United States. Carrier delays and remote-area transit can extend that estimate.

Pro accounts: Approved account-specific shipping benefits are governed by the customer's quote or account terms. Public store pricing and shipping promises do not create private account terms.

Freight exceptions: Products marked 48-inch freight have an always-paid $29.99 US freight rate. Products marked long / bulky freight have an always-paid $19.99 US freight rate. Freight items do not qualify for free standard shipping. Shopify adds one selected rate for each shipping profile present in a mixed cart; items in the same freight profile share that profile's rate. International carrier rates and other exceptions are shown at checkout before payment.

Questions? Contact cs@hydestore.com or 508-916-6442.